If you have questions regarding one of our products, help is available
between the hours of 9AM To 1 pm Monday thru Friday. You will
talk to a LIVE person, not some "call it back later"
type BBS or answering machine. OR you may fax your questions to
our 24 hour fax line. We believe in supporting our customers
after the sale. We realize you may experience problems when first
using a new piece of equipment or software. We have found most
problems are related to accessing the COMM ports, or memory configurations
of your computer. So make sure your cables are factory made and
have all wires connected internally. Also our software only supports
factory authorized equipment or accessories manufactured by Computer
Aided Technologies. We cannot guarantee proper operation with
third party interfaces or equipment.
