COMPUTER AIDED TECHNOLOGIES
P.O. BOX 18285 (Zip 71138)
1112 Francais Dr.
SHREVEPORT, LA 71118
(Primary Contact: Jim Springer, President)
If you have ANY concern about how "you", our
customer, are being treated,
Read this, and then Email us
HOW ARE WE DOING?
(ALL SOFTWARE)
MINIMUM REQUIREMENTS
Unless otherwise stated on the viewed WebPages
all software requires:
Windows 98/98SE or Windows XP
Windows 2000/NT/Vista 64/Windows 7 only supported in Scancat-Lite
(Windows 98-XP) 512 Megabyte Installed RAM
(Windows 98-XP/Windows 7) 25 Megbyte Hard Drive Free Space
Scancat-Lite-Plus
is Vista/Win7/Win8 compatible
(Windows Vista) 1024 Megabyte Installed RAM (2048 recommended)
(Windows Vista) 25 Megbyte Hard Drive Free Space
(Windows 7/8 1024 Megabyte Installed RAM (2048 recommended)
(Windows 7/8) 25 Megbyte Hard Drive Free Space
Windows Vista and Windows 7/8 requires Scancat-Lite-Plus be assigned
"Run as Administrator" privileges
Windows 95 is not directly "supported"
Windows 98 requires 1024 Ram
Without 1024 ram we cannot guarantee our software
will function on Windows 95/98
If you are unsure download our demos First
We do not support our software on "MAC's",
or running on MACs using Virtual PC.
Software is not returnable for credit
Lifetime Upgrades are not transferable
Tech Support Phone: 318-686-1999
9am to 3pm (Central)
Monday through Thursday
and until Noon on Fridays
Email support: support@scancat.comTech Support is for technical "issues" to resolve flaws or bugs in the program. We want to help you, but please realize that Tech support is not intended to be a complete step by step tutorial. We are not capable of teaching you how to use your radio. If you need that level of assistance, please refer to the manuals and addendum files supplied with your software. Or see a very comprehensive FAQ at this website location www.scancat.com/faq
- and -
we have spent many hours recording the video tutorials now available on our website (see just below), so that we can give you a unparalleled level of tech support unavailable anywhere else.Phone in Tech Support must be limited to 15 minutes per call (one call per day - 3 calls per week). We are a small company and we simply do not have the manpower or resources to do more. If you expect more than this level of support, contact us BEFORE you purchase. (And) Email is a very efficient method if you need more than the normal amount of "help".
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COMPUTER AIDED TECHNOLOGIES
P.O. BOX 18285 (Zip 71138)
1112 Francais Dr.
SHREVEPORT, LA 71118
Webpage and it's content are copyrighted 2001 to 2011 Computer Aided Technologies