Hi

I presume you saved the file that you used to program the radio?

Load it back up and check these two things

1 - ALL frequencies (in a bank) that are associated with that trunking system must have the "Trunked" check box check "red"
        http://downloads.scancat.com/SC-Lite_DatabaseView-1.jpg

Until you get it working, it is not a good idea to mix conventional frequencies in the same bank as a trunking system. Can cause problems.

2 - To far right in the GREEN trunking area, look in the "Trunk Sys Settings". The TOP "white selection box" should have a trunking type picked, such as "MOT-Type II 800"
        http://downloads.scancat.com/SC-Lite_DatabaseView-2.jpg

Let me know if you need more "suggestions"

Jim



-----Original Message-----
>From: Jim Springer <faxemail@scancat.com>
>Sent: Oct 4, 2007 7:06 AM
>To: LUDWIGSR@EARTHLINK.NET
>Subject: Re: IntelliForm For (882) 2007-10-04 08:34AM
>
>Hi
>
>Our normal "Tech support phone in" hours are 9am to 3pm M-F. When you
>called we were not open yet - So If I can be of help through email,
>let me know your questions. I see you purchased the Combo Package
>from us on the 2nd, so if you have questions about the software, call
>our tech support line at 318-687-2555
>
>Best regards
>
>Jim
>=================================
>>                    COMPUTER AIDED TECHNOLOGIES
>>                              ORDER FORM
>>
>>Date: 2007-10-04   Time: 08:32:31     Order Number: 1740008934
>>Call Duration: 2 Minutes               Operator ID: RLS
>>
>>                      THIS IS A: MESSAGE
>>
>>----------------------- Personal Information -----------------------
>>             Name: KERMIT LUDWIG
>>          Company:
>>          Address:
>>
>>City, State, Zip:
>>    Daytime Phone: 480 202 1997
>>    Email Address: LUDWIGSR@EARTHLINK.NET
>>          Message: QUESTION ABOUT SOFTWARE
>
        My question is, after carefully programing my radio (Radioshack PRO-97 Triple-Trunking Handheld)by the instructions included with Scancat-Lite, For my area (Maricopa County,Phoenix AZ. Area)I watched Patiently as each Bank was being programed, and after the loading process was completed, I unhooked everything, turned the radio on, got a screen intitled, (Programed by Scancatlite) the radio then started scanning all the Banks, and NOTHING could be picked-up?It just went up the banks and could-not pick-up 1 reception? Did I miss a step here?? I can be reached at the above E-Mail, and Phone Number. Thank-You Very Much for your time.

                                  Kermit R. ludwig Sr. United States Navy (Retired)