This is usually an issue with the amount of RAM installed. We highly recommend at least 512MB of Ram. Most times when this happens, the computer will only have 256MB - and even some of that may be used by on board video.

 If you DO have 512 installed, It IS possible that other programs running before you started Scancat already have the RAM allocated. Then you will have to shut down some other processes until you find the one that is using all the RAM.

On XP I think you can go to "MY Computer" and click on properties to see the amount of installed ram (and how much is in use)

If this is not the case, let me know, and we can go from there

Jim

To Whom It May Concern:
 
I purchased Scancat Lite Plus yesterday, and my copy downloaded and seemed to install fine, however I can select radio setup, but when I click Program Radio, it doesn't do anything.  Ive walked away and left it for 15 minutes incase it had to do some sort of initial load and run, but nothing.
 
Thanks for your help,
 
John DeSesa
scanners@desesa.com
 
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____________________________
Computer Aided Technologies
 - http://www.scancat.com -
Order Toll Free or Order On Line
(USA Orders Only ) 1-888-722-6228
(NON USA Orders  ) 1-318-687-4444
(Tech Support    ) 1-318-687-2555
(  Fax Line      ) 1-318-686-0449