Some people "miss" the BC996 Addendum that is installed to the desktop. You should see a ADOBE PDF ICON (reddish looking) - and it would be titled BC996 Addendum

Here is the link to download it in case you cannot find it. This Addendum should cover almost all the normal questions,

        ( Main Manuals link )
http://scancat.com/OnLineHelp/ManualsAndHelpFiles/


        This is direct link
http://scancat.com/OnLineHelp/ManualsAndHelpFiles/BCD996-AddendumToManual.pdf

Then if you still have (more) questions, let me know.

Jim


i'm having a lot of problems trying to figure out programing my 996
have your new software but need some very easy to read direction on making systems and groups.  help please

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